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Our users also benefit because they can quickly switch between applications without having to keep logging in each time. This has helped improve both user productivity and satisfaction.
Corporate Search
Solution Overview
In large organisations based over multiple remote sites, it can be a challenge to easily and quickly locate the right person and their personal details such as contact numbers, role, office location, appearance, area of expertise or their current presence status.
Conduco Corporate Search addresses these issues by providing a comprehensive solution that includes a phone and web based application. The solution is highly flexible and facilitates effective employee communication.
The phone and browser based applications interface with an LDAP (Lightweight Directory Access Protocol) data source such as Microsoft Active Directory to retrieve user information such as contact numbers and “White Page” information such as job title and location.
The phone based application integrates with CUCM (Cisco Unified Communications Manager) to provide a corporate directory application on Cisco IP phones. The browser based application has an intuitive search facility and integrates with Microsoft OCS (Office Communications Server) to provide presence information. Furthermore, the application integrates with CUCM (Cisco Unified Communications Manager) to provide Click-to-Call functionality to automatically initiate your desk phone to make a call.
Solution Diagram
Features
- Flexible search facility, easy to customise
- Support for multiple contact numbers, such as extension and mobile numbers (see Figure 1)
- Ability to display White Page information such as job title, department, email address, manager and physical location (see Figure 2)
- Support for pictures to be able to identify employees
- Group/skill search (find an expert quickly)
- Ability to page an employee
- Microsoft OCS (Office Communications Server) integration for presence information
- Integration with Cisco CUCM to provide Click to Call functionality
Figure 1
Figure 2
Benefits
- Organisational agility through simple, rapid location of the right person
- Increased employee productivity through simple lookup of personal contact details
- Competitive advantage through effective employee communication
- Enhances existing investments in technologies such as Cisco CUCM (Cisco Unified Communications Manager) and Microsoft OCS (Office Communications Server)
To learn more about how Conduco can help your organisation, simply click here or call us on 0161 227 1030
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